Click here to download 2M Tool 2M Tool is used to find the IP address of your 2M NVR, DVR, or IP camera, as well as limited management of its
How to Configure Network on the Computer
By default, the cameras’ IP addresses are in the network of 192.168.1.X, so if the computer is on a different network it will need to be reconfigured to reach the
How to Allow the Software to Take and Save Snapshots
The 2MTHBB-3823 is able to take and save snapshots onto a computer that has the Inspection System software installed on it, as long as the camera has been configured to
What is the default IP of the camera?
The camera is comprised of two sides: the normal camera view and the thermal view. Normal camera view: 192.168.1.13 Thermal camera view: 192.168.1.102 Since these two cameras are set to
How to Batch Upload into the Face Library
The Face Library gives you the choice to upload a person one-by-one or in batches. For a batch upload, it requires you to first download a template which can be
Using QR Code Opening
The terminals have the ability to open the door based on a generated QR code. The user can generate a QR code from a 3rd-party app and scan it on
How to Set Up Email Notifications
The 2MTHFR-2M/2MWTK cannot send email notifications from the unit itself, but when connected to 2M Station, the software is able to send notifications for the unit. When 2M Station first
Troubleshooting
1. Terminal is not reading temperature at all Check that no exposed wires are touching each other at all Check that the module wires are connected correctly (blue/orange and brown/purple)
Turn On/Off Temperature Authentication
Temperature Authentication can be turned on or off which means that even with a high temperature, the user can have the terminal still open the door for a person. In
Turn On/Off Wearing a Mask
You can choose whether a mask is required to open the door or not. This is configured through the terminal web page and going into the Setup → Intelligent →